Return Policy

Return & Refund Policy


Thanks for shopping at Pisces & Aqua E-Store.


If you are not entirely satisfied with your purchase, we're here to help.



Returns


You have 7 calendar days to return an item from the date you received it.


To be eligible for a return, your item must be unused and in the same condition that you received it.


Your item must be in the original packaging.


Your item needs to have the receipt or proof of purchase.



Refunds


Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund as Store Credit to your member account.


Please note that 1 Store Credit = RM1. 


The Store Credit which is credited as refund will not have the expiry date.


Should you need any assistance on the refund request, please WhatApps at 016-4141834 (Jasmine Lim) form prompt reply.